Privacy Policy — Tours 4 Cruisers®
Tours 4 Cruisers® is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us, or book our shore excursions.
By using our website and services, you agree to the practices described in this policy.
1. Company Information
Tours 4 Cruisers® provides shore excursions and guided tours for cruise passengers in selected ports.
For privacy-related questions, contact us at:
info@tours4cruisers.com
2. Information We Collect
We may collect personal data that you provide directly and data collected automatically through website usage.
Information you provide directly:
- Full name
- Email address
- Phone number
- Cruise ship name and schedule
- Booking details
- Special requests or notes
- Messages sent through contact forms
- Customer support communications
Booking Data
When you make a reservation, booking information is processed through our booking platform provider (Rezdy). We receive the data required to manage and operate your tour.
3. How We Use Your Information
We use your personal data to:
- Process and manage bookings
- Send confirmations and meeting instructions
- Coordinate tour logistics
- Provide customer support
- Respond to inquiries
- Improve our services
- Meet legal and accounting obligations
We do not sell or rent your personal data.
4. Booking Platform (Rezdy)
We use a third-party booking system (Rezdy) to process reservations and manage availability. Booking data submitted through Rezdy is processed under their secure systems and privacy standards.
Rezdy acts as a service provider and data processor for booking operations.
5. Contact Forms
If you contact us through a website form or by email, we collect the information you submit in order to respond to your request and provide support. This data is used only for customer communication.
6. Analytics and Usage Data
We use analytics tools such as Google Analytics to understand how visitors use our website. These tools may collect:
- Pages visited
- Time spent on pages
- Device type
- Browser type
- Approximate geographic region
- Anonymous interaction data
This information is aggregated and does not directly identify you.
7. Legal Basis for Processing (GDPR)
Where applicable, we process personal data based on:
- Performance of a contract (tour booking and delivery)
- Legitimate business interests
- Legal obligations
- User consent (forms and cookies)
8. Data Sharing
We may share limited necessary data with:
- Local guides and tour operators
- Transportation providers
- Booking platform provider (Rezdy)
- Technical website and hosting providers
Only the minimum data required to deliver the service is shared.
9. Data Retention
We retain personal data only as long as necessary for:
- Tour operations
- Legal and accounting requirements
- Customer support
- Dispute resolution
After this period, data is deleted or anonymized where possible.
10. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
To exercise these rights, contact:
info@tours4cruisers.com
11. Data Security
We use appropriate technical and organizational measures to protect personal data against unauthorized access, misuse, or disclosure.
12. International Data Transfers
Some service providers may process data outside your country. When this occurs, appropriate safeguards are applied.
13. Cookies
Our website uses cookies and similar technologies for functionality and analytics. Please see our Cookie Policy for full details.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version published on this website applies.
Last updated: February 2026
Contact Information
For questions, contact:
info@tours4cruisers.com